:root{--msg-plum:#5b176d;--msg-cream:#fff8ee;--msg-ink:#2c1914;--msg-muted:#76625b;--msg-gold:#c8942f}
*{box-sizing:border-box}.message-page{min-height:100vh;background:linear-gradient(150deg,#24140f,#4b2433);padding:34px 16px;color:var(--msg-ink)}.message-shell{width:min(820px,100%);margin:auto}.message-logo{display:inline-block}.message-logo img{width:min(260px,70vw);background:var(--msg-cream);padding:10px;border-radius:16px}.message-shell>.kicker{display:block;margin-top:24px;color:#f0c36a}.message-shell>h1{color:#fff8ee;font-size:clamp(2rem,5vw,3.4rem);margin:.4rem 0}.message-intro{color:#e5d5cf;line-height:1.7;max-width:720px}.message-card{background:#fffaf4;border-radius:22px;padding:clamp(18px,4vw,32px);margin-top:22px;box-shadow:0 20px 55px #0003}.message-card h2{margin-top:0;color:#4b1258}.message-card label{display:grid;gap:7px;margin:14px 0;font-weight:800;color:#4b1258}.message-card input,.message-card textarea{width:100%;padding:13px 14px;border:1px solid #d7c7bf;border-radius:10px;font:inherit;background:white}.message-status{min-height:1.2em;color:var(--msg-muted);font-size:.9rem}.conversation-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;flex-wrap:wrap}.conversation-head p{color:var(--msg-muted);margin:.3rem 0}.quote-panel{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:18px 0}.quote-box{background:#f6ede5;border:1px solid #ead9ca;border-radius:14px;padding:14px}.quote-box span{display:block;font-size:.76rem;text-transform:uppercase;letter-spacing:.08em;color:#7b655c}.quote-box b{display:block;font-size:1.25rem;margin-top:4px}.public-note{background:#fff3c9;border-left:5px solid var(--msg-gold);padding:14px 16px;border-radius:10px;margin:16px 0}.public-note p{white-space:pre-wrap;margin:.45rem 0 0;line-height:1.55}.message-thread{display:grid;gap:10px;max-height:460px;overflow:auto;padding:8px 2px;margin:18px 0}.msg{max-width:82%;padding:12px 14px;border-radius:16px;line-height:1.5}.msg.ashley{justify-self:start;background:#f0e4f3;border-bottom-left-radius:4px}.msg.customer{justify-self:end;background:#ead8b7;border-bottom-right-radius:4px}.msg b{display:block;font-size:.78rem;margin-bottom:3px}.msg small{display:block;margin-top:6px;opacity:.65}.empty-thread{text-align:center;color:var(--msg-muted);padding:24px 10px}.reply-form{border-top:1px solid #eadfd8;padding-top:10px}.message-footer{display:flex;justify-content:space-between;gap:15px;flex-wrap:wrap;color:#e5d5cf;font-size:.85rem;margin:20px 2px}.message-footer a{color:#f0c36a}@media(max-width:620px){.quote-panel{grid-template-columns:1fr}.msg{max-width:92%}.conversation-head .btn{width:100%}}

/* V10.5 conversation refresh controls */
.conversation-tools{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}@media(max-width:640px){.conversation-tools{width:100%;justify-content:stretch}.conversation-tools .btn{flex:1}}

/* V10.6 send-state reliability */
.reply-form button:disabled{opacity:.6;cursor:wait}.message-status{font-weight:700}

/* V10.8.1 Maintenance message identity */
.owner-msg.maintenance,.msg.maintenance{background:#f4eef8;border:1px solid rgba(91,23,109,.22)}

.payment-link-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:12px 0}.payment-link-btn{display:flex;align-items:center;justify-content:center;min-height:50px;padding:12px 16px;border-radius:12px;background:#5b176d;color:#fff!important;text-decoration:none;font-weight:900}.payment-link-btn:hover{filter:brightness(1.08)}@media(max-width:560px){.payment-link-grid{grid-template-columns:1fr}}
.v11-attach-row{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:10px 0}.msg-attachment{margin-top:8px}.msg-attachment img{display:block;max-width:min(100%,360px);max-height:300px;border-radius:12px}.msg-attachment a{font-weight:700;text-decoration:underline}.payment-link-grid a{display:block;padding:14px;border-radius:12px;text-align:center;font-weight:800;text-decoration:none;background:#5c2d73;color:#fff}